Cookie Policy for Bow Man with Van
The following Cookie Policy explains how Bow Man with Van and its related services use cookies and similar tracking technologies. This policy applies to users of the Bow Man van service and describes the types of cookies we deploy, their purpose, and the controls available to you. Please read carefully to understand how cookies help improve our moving and transport offerings.
What are cookies? Cookies are small text files placed on your device by a server when you access online services. They allow us to recognise returning devices and remember preferences. We use cookies to provide a reliable service and to monitor and improve performance for the Bow Man & Van service.
Types of cookies we use
We use several categories of cookies. Below is an outline of the main cookie types used by Bow Man van operations and what each type does:
- Essential cookies — necessary for core service functions. These cookies enable basic features such as session management and secure access and cannot be disabled if you want to use the core service.
- Analytics cookies — used for performance monitoring and site usage analysis. These help us measure how our moving services are used so we can optimise routes, booking flows and overall service reliability.
- Marketing cookies — used to deliver relevant ads and measure the effectiveness of campaigns related to Bow Man with Vans and other transport offers. They may be set by third-party partners.
For each category we clearly identify whether cookies are first-party (set by Bow Man with Van) or third-party (set by partners), and we explain their general retention period.
The purpose of performance monitoring
Performance monitoring is a central purpose of our analytics cookies. By analysing anonymised usage patterns we can:
- Identify slow pages or booking steps that cause delays.
- Measure the success of improvements to the Bow-Man with Van booking experience.
- Track technical errors or dropped sessions that affect reliability and safety.
These insights allow our teams to make targeted changes that improve punctuality, route efficiency and customer experience without identifying individual users.
User control and cookie settings
You have choices about cookies. Most browsers let you manage cookie preferences, including blocking or deleting cookies. You can also opt out of non-essential cookies through the settings or tools presented at the time of your visit. If you disable analytics cookies, we will no longer include your device in performance monitoring metrics, although basic service functionality will remain available because essential cookies are required.
How to adjust preferences — use your browser settings to view and remove cookies, or use any opt-out tool we provide on initial prompts. When you clear cookies, remembered preferences may be lost and certain features may not work as expected.
Third-party cookies and partners
Bow Man & Van sometimes allows trusted partners to use cookies for analytics and marketing. These third-party cookies are subject to the partner's own policies. We carefully select partners that help improve the Bow Man van service and ensure that analytics collected are aggregated and used for operational improvement.
Retention and security — Cookies have different lifespans. Session cookies are removed when you close your browser; persistent cookies remain for a set period. We take technical measures to protect cookie data and limit access on a need-to-know basis to keep the Bow Man with Van operation secure and compliant with privacy best practices.
Updates to this policy
We may update this cookie policy to reflect changes in how our Bow Man van services operate or to comply with new legal requirements. Significant changes will be made clear where appropriate. Continued use of the service after updates implies acceptance of the revised terms.
Final note: Cookies help us run an efficient, safe and reliable moving service. By controlling cookie settings you can balance privacy with the convenience and improved performance that analytics and marketing cookies deliver for Bow Man & Van operations.
